System Recovery froze

  Went through system recovery to bring back factory settings and went through
all of the setup fine. on the final step when I clicked "finish" the computer
froze. The mouse is movable but nothing is clickable and the recovery isn't
completeing through to the desktop. I have restarted the computer but it just
goes straight back to that screen and I click Finish again it is freezes
again....

 Do you get any error message?More information needed regarding your machine.

regards,
S.Sengupta[MS-MVP]



cinnamen911 wrote:

  No error messages.  just doesn't continue to home screen. Windows XP  HP
media center PC m1070n, pentium 4. i'm pretty sure it is from 2004.

"S.Sengupta" wrote:


computer

just

 I shall suggest you to unplug any external devices, such as USB
printers, cameras or scanners. These devices could interfere with the
recovery process.

regards,
S.Sengupta[MS-MVP]

cinnamen911 wrote:

 Hi:

  You night try restoring your computer back to the "Last Known Good
Configuration":
How to start your computer by using the Last Known Good Configuration
feature
To start your computer by using the Last Known Good Configuration feature,
follow these steps:
  1.. Restart your computer.
  2.. When you see the "Please select the operating system to start" message
or first black screen, press the F8 key.
  3.. When the Windows Advanced Options menu appears, use the ARROW keys to
select Last Known Good Configuration (your most recent settings that
worked), and then press ENTER.
  4.. If you are running other operating systems on your computer, use the
ARROW keys to select Microsoft Windows XP, and then press ENTER.