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Media Center Guide won't load. Code 13 error
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Posted by Jukie on May 19, 2008, 7:52 pm
Hello,
I recently had to reinstall Windows and now I can't get my guide to work.
It says internet connection failure and it's code: 13. I'm running Vista.
Thanks!

Posted by S.Sengupta on May 20, 2008, 3:06 am
It happens if the time zone is incorrect as well as due to certain
security updates.

regards,
S.Sengupta[MS-MVP]

Jukie wrote:

> Hello,
> I recently had to reinstall Windows and now I can't get my guide to work.
> It says internet connection failure and it's code: 13. I'm running Vista.
> Thanks!

Posted by Nigel Barker on May 20, 2008, 3:51 am
wrote:

>Hello,
>I recently had to reinstall Windows and now I can't get my guide to work.
>It says internet connection failure and it's code: 13. I'm running Vista.
>Thanks!

See if Aaron Stebner's excellent blog on the subject helps you
http://blogs.msdn.com/astebner/articles/526231.aspx
--

Cheers

Nigel Barker
Live from the sunny Cote d'Azur
MCE MVP

Posted by Jukie on May 20, 2008, 9:45 am
My time and date are fine--the "update internet time" works fine. I tried
that blog, and did the solutions that I was able to (didn't understand all of
them). STill nothing. It seems like it should be some setting, as it worked
fine before. Any other suggestions? Thanks

"Nigel Barker" wrote:

wrote:
>
> >Hello,
> >I recently had to reinstall Windows and now I can't get my guide to work.
> >It says internet connection failure and it's code: 13. I'm running Vista.
> >Thanks!
>
> See if Aaron Stebner's excellent blog on the subject helps you
> http://blogs.msdn.com/astebner/articles/526231.aspx
> --
>
> Cheers
>
> Nigel Barker
> Live from the sunny Cote d'Azur
> MCE MVP
>

Posted by marcm on May 20, 2008, 4:13 pm
It is looking like there is a problem with the Microsoft server. I have had
my Media Center setup running for 2 years now with few problems. It has only
been today that I have recently experienced a problem with the guide and
updating. Internet is fine and time sync is fine.

Microsoft please sort out the server. It is timing out. I have monitored
the logs in my ISA server and before you state that its the ISA that could be
at fault it has been working without a hitch since I installed it, over 18
months ago.

There are repeaded requests made to the
http://epg.tvdownload.microsoft.com/

with no response.

If Microsoft accept there is a problem and maybe do what they tell us all to
do:
Turn it off and back on again
Everything will be alright. ;o)

Give it a couple of days and it will probably be sorted.

Regards
Marc
"Jukie" wrote:

> My time and date are fine--the "update internet time" works fine. I tried
> that blog, and did the solutions that I was able to (didn't understand all of
> them). STill nothing. It seems like it should be some setting, as it worked
> fine before. Any other suggestions? Thanks
>
> "Nigel Barker" wrote:
>
wrote:
> >
> > >Hello,
> > >I recently had to reinstall Windows and now I can't get my guide to work.
> > >It says internet connection failure and it's code: 13. I'm running Vista.
> > >Thanks!
> >
> > See if Aaron Stebner's excellent blog on the subject helps you
> > http://blogs.msdn.com/astebner/articles/526231.aspx
> > --
> >
> > Cheers
> >
> > Nigel Barker
> > Live from the sunny Cote d'Azur
> > MCE MVP
> >

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