Media Center Guide Error - Code: 33

  Hello,

I've read through the old posts on this topic and have tried everything
suggested.  The Error Code 33 is not allowing Media Center to download
the latest updates to the Guide.

I've checked the time/date settings and everything is correct.  So is
the time zone.  One strange thing is on the Internet Time tab, when I
try to update my time and date with the time.windows.com or the
time.nist.gov servers, I get a message in the window saying "An error
occurred getting the status of the last synchronization.  The handle is
invalid."

I run Trend PC-cillin and turning the firewall off and then trying to
download the guide has not helped.


Any other ideas would be appreciated.  

Thanks!
Angie

 
Here's the list of error codes and troubleshooting procedures for MCE EPG
errors.

http://blogs.msdn.com/astebner/articles/490466.aspx

Hope this helps,


BW



"angieangie" wrote:

  Have you tried re-running the guide setup wizard?  Have you tried deleting
the contents of the C:\Documents and Settings\All Users\Application
Data\Microsoft\eHome\EPG folder and then re-running the guide setup wizard?
This should effectively reset all of your guide information.... of course,
if it fails after this, you will also have lost any existing / remaining
guide data you might have had.

--

Michel Bordeleau
MS-MVP Media Center

 Michael,

Thanks for responding.  I had tried what you mentioned (and just tried
it again now) and it still gives me the "Details: Unknown discovery
service error.  Code: 14" like it did before.

I get error code 14 when I am in the Setup for the Guide, and I get
error code 33 when I am outside the setup in Media Center, when it
tries to remind me to do a Guide update.

This all started with MCE on Thursday - and as a coincidence, the same
day, my husband's Outlook email stopped receiving incoming messages,
despite the fact that the settings/servers were all correct, etc.  It
landed up being that the Identity was corrupt - so I just created a new
identity and importing all his old messages in from the old corrupt
identity.  It just seems odd that two problems sprang up at the same
time and wondered if they could be inter-twined.

I just got off the most frustrating "chat session" with one of the "IT"
people from Gateway.  It's a stretch to call them that.  Stupid me
allowed the first guy that came on to do a system restore back to
12-1-05.  Of course this un-did the email stuff I had just fixed, and
when I went back into Media Center, the same error codes happened.  I
think the guy just wanted to do the restore so the PC would need to
reboot and he could get rid of me.  So I logged back into to their tech
support chat area and the next two people couldn't help either.  One
recommended that I un-install my anti-virus program because there must
be some kind of incompatibility there.  ????????  She did not seem very
convincing.   When I tried to argue that the guide downloaded fine with
PC-cillin just days ago, and that even if there was some kind of
problem with PC-cillin, wouldn't the system restore have cured that?
Who knows.  Like 5 minutes later she typed back and by then with the
slow responses and lack of feeling like anyone cared, I gave up.

Anyway, if anyone has read this thanks.  I know I am not the only one
with problems and troubles with getting this to work... it's really
great when it does work and I guess I am just disappointed.  I like the
challenge of a good problem, but feel like the 8 or so hours I've
already spent is driving me nuts!  :)

Angie

 I am having the same problem since 12/15/2005. I have done evry thing
including deleting the EPG files and running the Guide setup and when I do
the test of the internet connection it passes the test. I know that because
my SDL connection works fine. There must be a problem somewhere else than my
PC. I am going to call or email HP for help and see what happens.
Daoud

"angieangie" wrote: